Buzz Phrases and Fake Photos Plague Internet Hotel Advertising By Peter Greenberg Pictures don’t always say a thousand words. Have you ever booked a hotel that looks great online, only to show up and find out you were completely misled? There are all kinds of phony marketing tactics designed to get you to click. When…
Turkish Airlines Lounge in Istanbul is the Best Reason to Arrive at the Airport Early By Peter Greenberg In the world of airline consolidation, mergers, and failures, it’s easy to argue that competition has suffered, and along with it customer service. That can often be an easy argument to make in the U.S. Then there’s…
Cuba Flirts With U.S. Entrepreneurs, But Courtship Can Be Challenging By David DeVoss Seattle tour operator Zach Smith built Anywhere.com into a $15 million travel business by offering customized tours to exotic locations in Latin America. The 35-year old entrepreneur knew from ten year’s experience that small and medium-sized companies like his must constantly…
Trans Pacific Partnership Under Fire From Both Right & Left in America by David DeVoss Foreign Ministers spend most of their time persuading other countries to do their bidding. But last month U.S. Secretary of State John Kerry flew to Los Angeles to convince a decidedly American audience to support the Trans Pacific Partnership, the…
Detroit Emerges from Bankruptcy, but Recovery will take Years By David DeVoss For close to a century the Forest Arms apartments was one of the most prestigious addresses on Detroit’s near Westside. But by the start of this decade Detroit’s declining population, municipal mismanagement and foundering economy had left the building reminiscent post-war Berlin The…
Dawn of the Aerotropolis By David DeVoss By David DeVoss Just outside Korea’s Incheon airport there are two roads leading to downtown. One heads east to the Korean capital of Seoul more than an hour’s drive away. The other angles south over a short causeway to New Songdo, a decade-old airport city that is known…
The Brave New World of Disruptor Airlines for Business Travelers By Peter Greenberg There’s a lot to be said about incumbency, especially when it is successful, entrenched and has little competition. After years of merger, consolidation and a fair amount of failure, the big four U.S. airlines now have their strongest balance sheets in history. But history also…
The Golden Age of Airports By David DeVoss Right now – at the very moment you’re reading this page – a million people are in the air. They are among the six billion travelers the Airports Council International estimates will board commercial aircraft for flights both here and abroad this year. Economies may stumble and…